Kristen comes to the Med Sales Institute with 18 years of experience in orthopaedics and more than a dozen years in medical device sales and leadership. She began her sales career in 2008 as an Assistant Account Manager in durable medical equipment. In that job, Kristen sold off-the-shelf splints and braces, CPM machines, and cold therapy units. After two successful years in that position, Kristen transitioned to orthobiologics.
In 2010, Kristen joined an orthobiologics distributorship based in the central and western United States. She worked as the primary Surgical Consultant, supporting first cases and hospital in-services. In 2011, she earned a promotion to Director of Clinical Services where her key role was on-boarding and educating new clinical service employees. Kristen also continued to support first cases, hosted a bi-monthly journal club, and managed real-time troubleshooting and coaching. Her orthobiologics experience primarily focused on autologous bone marrow concentrate, platelet rich plasma and synthetic bone graft.
Following a 2016 acquisition of the company, Kristen moved into medical education as a Clinical Application Specialist Manager for a multi-million-dollar, pure-play orthobiologics company. This company offers autologous cell and platelet therapies, allograft, and synthetic bone graft options in both domestic and international markets.
In 2017, Kristen earned a promotion to National Accounts Manager, where she worked closely with the legal and sales teams on local, multistate, and national contracts. In just her first six months in this new position, Kristen significantly increased company revenue after securing two large, national contracts. Kristen also has developed expertise in providing clinical and scientific value to hospitals, often helping them shorten the value analysis process and leading to faster product approvals. Kristen also held a secondary role in comprehensive onboarding and training of new employees and distributor partners, including partners in Canada, Europe, and South America. She continued to support the sales team with case coverage and hospital in-services, and remained the primary contact for the company’s hospital credentialing program.
Kristen is passionate about education. The Med Sales Institute recruited Kristen in 2020 as a valuable addition to the school’s growing Orthobiologics & Regenerative Medicine team. She brings with her vast industry knowledge and expertise in orthobiologics.